• The Marchfield Homes Build Charter
    Page 1

    From the moment you reserve your new Marchfield Homes property, our aim is to make the experience enjoyable and informative every step of the way. We take care of you, not just when you are buying, but also after you have moved in. We aim to provide a high level of customer service and comprehensive pre-move and after-sales commitment to our customers.

    Before and after…

    Regular Information Call:
    Our sales team is trained to offer you expert guidance and practical assistance throughout the buying process. You will receive regular calls to keep you informed of the progress of your new home and we will attempt to respond quickly and efficiently to any queries you may have.

    Subject to stage of construction, every Marchfield Homes property is offered with a choice of fixtures and fittings, encompassing the latest designs from leading manufacturers.

    Quality Assured:
    Comprehensive inspections are carried out throughout every stage of the building process by our Site Manager and a senior member of our Construction Department. These include checks on foundations, plumbing, wiring, blockwork, brickwork, cavities and roofs. In turn, regular inspections are made by an NHBC building inspector or a member of the local authority building control department.

    Sales Department Check
    A further inspection is carried out by the Sales Department before the keys are handed over from Construction.

    Final Check
    Lastly, before you move in you will be invited to make your own final inspection.

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